Extracted from Section 8 of our Terms & Conditions, stated here on its own for clarity.
The agreement may be terminated by the client if the Research Analyst fails to provide the committed research recommendations. In that case, a refund of the proportionate, unused fees may be sought.
The client cannot terminate the agreement, or claim a refund, solely on the basis of not achieving desired returns or incurring losses from trading on our recommendations. A trade not working out is a normal market outcome, not a service failure. Discontinuing the service without a valid reason, or force majeure, also does not entitle the client to a refund.
Where fees are charged in advance (up to the SEBI-stipulated maximum period, currently one year), and the service is terminated prematurely by either the client or the Research Analyst, the client is entitled to a refund of proportionate fees for the unexpired period only.
Should our SEBI registration be suspended for more than 60 days, or cancelled, we will refund fees on a pro-rata basis for the period from the effective date of suspension/cancellation to the end of the subscription period.
Contact us directly at +91 98936 92929 or easytradeinsights@gmail.com. If unresolved, escalate via SEBI SCORES (scores.sebi.gov.in) or the SMART ODR portal (smartodr.in), as described in our full Terms & Conditions.
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